Three Pet Sitting FAQ’s
Pet sitting is a great option for taking excellent care of your pets whether you’re away at work all day, off on a weekend adventure, or even away on an extended trip. Here are the answers to a few of the questions we get most often.
1. Why is it important to see pets daily instead of every other day?
In a perfect world, every other day might be often enough. However, in real life, you never know what might go wrong in a day. In the case of an emergency, such as a spilled water dish or illness or injury, a day can be the difference between a happy ending and a sad one.
2. Why do you need two keys? Isn’t one enough?
If we get a key that won’t work, or accidentally receive the wrong key, or even lose a key, there’s a spare and your pets remain protected in your absence. It’s also a good idea to leave a key with a neighbor – you can’t be too careful.
3. What should I do if my travel plans change?
You can cancel your (non-holiday) reservation up to 24 hours before your first scheduled visit. You can still cancel within 24 hours of the first scheduled visit, but these cancellations are subject to a cancellation fee equal to one visit. We are happy to refund mid-day dog walks as long as we can get in touch with the dog walker before the visit.
For more information, see our policies and procedures. Also, browse our website to learn more about pet sitting, why it’s important that your pet sitter meets your pet in advance and even fabulous ways to have fun with your pets.
Have a question that’s not answered here? Let us know!