Frequently Asked Questions

What services does VIP Pet Services offer?

We offer a variety of pet care services, including professional pet sitting, dog walking, poop scooping, litter box cleaning, and pet taxi services. Our dedicated team is also skilled in providing special care for pets with unique needs.

Are your pet sitters and dog walkers trained and insured?

Absolutely! Our pet sitters and dog walkers are both pet lovers and trained professionals. They’re trained and insured for your peace of mind; ensuring your pet’s safety and happiness is always our top priority.

Can I meet my pet sitter or dog walker before booking a service?

Yes, we require a meet-and-greet session prior to services starting. This lets you and your pet get acquainted with your sitter, ensuring a perfect match and peace of mind while you’re away.

How do you match dogs with the right dog walker?

We take great care in matching your furry friend with the perfect dog walker. This process includes considering your dog’s size, temperament, energy level, and the walker’s experience and personality. Our goal is to ensure a safe, enjoyable, and stimulating experience for your dog on every walk.

What is included in a typical dog walking session?

Each dog walking session is tailored to your dog’s needs but generally includes a leashed walk in your neighborhood, playtime, fresh water replenishment, and a treat (if permitted). We also provide updates and photos of your dog enjoying their adventure.

How long are your dog sitting visits, and what do they entail?

Depending on your needs, dog sitting visits can range from 30 minutes to overnight stays. These visits include feeding, potty and playtime, medication administration (if needed), and lots of love and attention. We strive to maintain your dog’s routine to ensure they’re comfortable and happy while you’re away.

Do you offer cat sitting services, and what do these involve?

Yes, we offer cat sitting services, which include feeding, litter box scooping, playtime, and cuddles (if your cat is a fan!). Our cat sitters are experienced in providing the gentle care and attention that cats need, ensuring they’re content and well-cared for in your absence. 

How can I book a service with VIP Pet Services?

Booking is easy! Click any of the Schedule Now or Book Now buttons and fill out the booking form, and we’ll take care of the rest. For any specific requests or questions, feel free to contact us directly at

How does VIP Pet Services support local animal charities?

Through our 501(c)(3) nonprofit initiative, Pet Sitters Care, we actively engage in fundraising, donations, and volunteering to support animal welfare organizations. Our Rescue Markets culinary initiative also donates proceeds to support local shelters and rescue groups.

What makes VIP Pet Services different from other pet care providers?

Our deep-rooted passion for pets, combined with our professional services and community engagement strategies, sets us apart. We’re not just a service provider; we’re a part of your pet’s extended family. That’s why Dallas and Austin pet parents have trusted us for over 20 years.