Our Reviews

Christina did an excellent job

★★★★★
5 5 1
Christina did an excellent job.

I am beyond pleased with the service

★★★★★
5 5 1
I am beyond pleased with the service we have received from Karen. As hard as it has been to leave our aging dog behind when we go on vacation, we have always been able to count on Karen keeping her happy and well cared for.

Thank you so much to Cate!!!!

★★★★★
5 5 1
Thank you so much to Cate!!!! Bailey actually had some bloody mucus in his loose poop today. I called the Vet’s office and they weren’t concerned at all. Even given Bailey has had the tests, ultra sound, and they think it’s IBD. I wonder if the prednisolone is aggravating his intestines at this point. Please tell Cate I said thanks a million and also for the links. I will read those. Thanks to everyone at VIP!!! We love you all so much!!!

Nothing better to see that Danny Boy is happy and smiling

★★★★★
5 5 1
The best thing about your service is the pictures when we are on vacation. Nothing better to see that Danny Boy is happy and smiling ! It gives peace of mind to enjoy the time away.

They treat my boy as if he were theirs!!

★★★★★
5 5 1
They treat my boy as if he were theirs!! Whenever he needs anything at all, one phone call and they are there for him straight away with a passion and with compassion!!

17 years client of VIP

★★★★★
5 5 1
As a 17 year client of VIP, I’ve had some great sitters First for my Hunter and now for Buttercup. I know my fur child is in excellent hands whenever I am away. Thanks in most recent couple of years to Ruth Reeves, Shana Timothy and Susan Elver Weaver!

They are available even for last minute changes

★★★★★
5 5 1
The best thing about using VIP Pets is the peace of mind in knowing Leon is being taken care of. They text me a picture of him so I know when they are there and that he's doing well. They are available even for last minute changes in schedule and even for a pooh pickup while I'm out of town and can't get it.

Megan is the best to take care of all my cats!

★★★★★
5 5 1
I don't have dogs, but Megan is the best to take care of all my cats! i get photos and details faster than with any pet service and I'm very comfortable having her take care of everyone when I'm out of town!

Jamie is the best

★★★★★
5 5 1
We haven’t used for walking, but have many times for pet sitting while we are out of town. Jamie is the best, but I am sure others are good too. If requested, we get texts and pictures during each visit. I think that is our favorite thing. Second best is availability for last minute trips

Last minute plans? No problem

★★★★★
5 5 1
Our sitter, Bethany, has been great. She's checking when the weather gets real bad (hot, cold, stormy) sometimes by stopping by a 2nd time to check on kids. She has also covered for us when our vacation runs long. Last minute plans? No problem. How she does it, I don't know. If we were the only ones on her schedule, then I can see, but we are not (I don't think we are).

They care for her as much as I do!

★★★★★
5 5 1
The best thing about using VIP Pets is the peace of mind I have when I know Jamie, Jess, or Jack is taking care of my pup. They care for her as much as I do!

We have been pleased with everyone

★★★★★
5 5 1
We have been pleased with everyone & have confidence in your staff. Thank you for the excellent care of our loved ones. It means the world to us to know that we can leave our babies in good hands!

Thank you very much

★★★★★
5 5 1
Thank you very much for all your assistance over past month or so. The great service provided removes a large worry and stress when I travel, is Domino ok, I know he is!

We’re very glad we can entrust their care to Robin and VIP Pet Sitters.

★★★★★
5 5 1
It can be hard on pets when their people are away. But the proof is evident in our pets’ behavior. When we return, although they are always glad to see us, they act rested, happy and healthy. We’re very glad we can entrust their care to Robin and VIP Pet Sitters.

Thank you for everything

★★★★★
5 5 1
Words cannot adequately express my appreciation for you. You have been so good to all of us. I cannot image this experience without the comfort and help you have provided. Thank you for everything.

Thank you so much for getting us taken care of!

★★★★★
5 5 1
Thank you so much for getting us taken care of! It is such a great relief to know that VIP will not stop until our animals are taken care of. All of your sitters are so wonderful and I never had a doubt that they would do an excellent job.

I know my pet is taken care of

★★★★★
5 5 1
Thank you so much for all the help you guys have provided while I travel. I know my pet is taken care of.

They LOVE her and we wouldn’t think to leaving them with anyone else

★★★★★
5 5 1
Our boys, Charlie 3 ½, and Jake 1 ½, grew up with Robin as their pet sitter. They LOVE her and we wouldn’t think to leaving them with anyone else.

We love VIP

★★★★★
5 5 1
We love VIP. We hate being away from our babies but know when we are away they are being well taken care of from VIP. Thank you. We appreciate you and so do Misti, Val and Tiffy.

I would use them again to take care of my pet

★★★★☆
4 5 1
If you need someone to take care of your pets while you are away, this is an excellent business to call. The pet sitters are very friendly and professional. They will walk, feed, play with and clean up after your pets, as well as check your mail and water your plants. I would use them again to take care of my pet if I needed to go out of town.

Best pet sitting service in the metroplex!

★★★★★
5 5 1
Best pet sitting service in the metroplex! VIP is top notch and very service oriented. They really seem to care about the pets and always go the extra mile to reassure me. My dog loves Robin and gets so excited whenever she comes over for a walk. I would highly recommend this company.

No hesitation in referring them

★★★★★
5 5 1
We have been using VIP for a little over two years. They are wonderful! We have 3 Bichons. VIP is always available even last minute. I’ve used them for regular daily multiple walks, last minute walks, over nights etc. Churchill, Calli and Woogie love Amy, she is our current sitter. We’ve had several different ones over the years and they are all just as sincere, gentle, kind and treat our babies very well. I am overly protective of my kids (fur-babies) and always over do it with instructions, VIP has always followed them to the letter. No hesitation in referring them. I wouldn’t use anyone else.

We recommend you to everyone.

★★★★★
5 5 1
As usual – Lilli, Tommy and Mickey were perfect. They looked great, seemed very happy, and everything was perfect. We are very happy. Thank you for helping us feel so confident in leaving and knowing our “babies” were in your care and well loved. We appreciate Robin more than you will ever imagine. We recommend you to everyone.

Thanks so much for your service.

★★★★★
5 5 1
I am always nervous to leave my two cats by themselves for vacations but the service you provided put my mind at ease. Thanks so much for your service.

I LOVE this service

★★★★★
5 5 1
I LOVE this service!!!! My pets are very well taken care of and just love their sitter!!!

You guys are amazing

★★★★★
5 5 1
We just wanted to let you know that Cheryl did an amazing job taking care of our dogs, fish and our house. She left our house in better condition than we left it! It’s always great to get home from a stressful trip and walk in to happy pets and a well taken care of home. She did a great job sending pictures and updates throughout our trip, and was so friendly with our dogs. You guys are amazing and we recommend you to all our friends. Thanks!

Missy is the best

★★★★★
5 5 1
Missy is the best. My dogs loved her. She did a wonderful job. She will be highly recommended. Wish we could have her everyday. We will be using her again in July. She's also a real joy to speak with and was in constant contact with us while we were away. It was nice knowing my dogs were being cared for by Missy.

She is a keeper!

★★★★☆
4 5 1
Cheryl Castilleja is wonderful. It is so fabulous to know that the quality of care that our dog is receiving while we are away is impeccable. She is a keeper!

Ruth is amazing

★★★★★
5 5 1
Ruth is amazing. I would highly recommend her to anyone. Each day she let me know how my "kids" were doing and I didn't have a doubt they were in good hands. I never have to worry about them when I know she's taking care of them.

This is the best pet sitting business I have ever hired

★★★★★
5 5 1
I love that Missy asked if I wanted daily updates. I never expected that they would come with pictures. This is the best pet sitting business I have ever hired. Have recommended you to anyone that is in need of a pet sitter. I have another trip planned this summer and will definitely call you again.

I feel very secure

★★★★☆
4 5 1
Every time our pet sitter (Danny) visits she draws the most wonderful pictures of the kitties and leaves a detailed account of their interactions. He always texts us a photo as well. I feel very secure knowing that he is checking on them while we are away.

Jamie Lewis is great!

★★★★★
5 5 1
Jamie Lewis is great! I also really like that i have a "regular", not somebody different each time.

I love the ease of scheduling an appointment.

★★★★★
5 5 1
I love the ease of scheduling an appointment. Also love the consistency of the pet sitter - I like the security of knowing Trudy will take care of the pups with minimal instructions as we have an established relationship

I always recommend VIP

★★★★★
5 5 1
Cheryl and Deja are so helpful in their separate positions. I really appreciate ya'll being available for last minute appointments-that is service. I always recommend VIP!

Cheryl is the best!

★★★★★
5 5 1
Cheryl is the best! Thank you

Christina was helpful and professional

★★★★☆
4 5 1
Christina was helpful and professional... My cats were very happy...lucky to have her!

We love VIP pets

★★★★★
5 5 1
We love VIP pets. Love having someone we can trust to come take care of our dogs so they can stay comfortable at home instead of caged up at the kennel. It's great getting text or picture updates of each visit to reassure us that they are happy and doing well until we get home.

Jamie and Christina have done a superb job

★★★★★
5 5 1
Jamie (and Christina) have done a superb job for our fur babies. I am completely comfortable leaving my animals in their care. So much better than boarding!

Terra is great!

★★★★★
5 5 1
Terra is great! She texted us both times with nice reports on her interaction with each of the cats. Her notes were detailed and fun to read. Kitties were happy!

She is absolutely so wonderful

★★★★★
5 5 1
I was actually going to give y'all a call telling you how pleased AGAIN I was with the services provided by Karen Clark. She is absolutely so wonderful and we trust her 100% with our cats. Thank you!

I am grateful for y'all's help

★★★★★
5 5 1
My sitters have always been super-good about texting updates about my pets, and it's very appreciated! My friends are either allergic to cats or live in a different part of DFW, and I wouldn't be able to leave my pets at home while I go on vacation without VIP Pets. They'd have to be boarded at the vet's, and would they ever HATE that. 🙂 I am grateful for y'all's help.

Missy did a great job

★★★★☆
4 5 1
Missy did a great job with our cats, they did great under her care!

I appreciate the text updates for the sitters

★★★★★
5 5 1
I appreciate the text updates for the sitters; reassures me that they are going at the times requested! Thank you!

Lindsey did a wonderful job

★★★★★
5 5 1
Lindsey did a wonderful job pampering our three high maintenance senior kitties. She sent me updates and even changed out the litter box before we came home to freshen up. Thank you!

Robin takes the time to play with them and keep them engaged and happy

★★★★★
5 5 1
We have “special needs babies” – they need LOTS of attention! Our Pomeranian, Bailey, and our Longhair Calico, Shelby, are accustomed to regular and frequent play and loving. We never worry when we’re on a trip, because we know that they are getting more attention than they get when we’re home. Robin takes the time to play with them and keep them engaged and happy. Bailey actually has become more of a special needs case, lately. He was diagnosed with diabetes last year and now must have insulin injections twice a day. Because of Robin’s training, she has no problems making sure that Bailey gets his insulin. It can be hard on pets when their people are away. But the proof is evident in our pets’ behavior. When we return, although they are always glad to see us, they act rested, happy and healthy. We’re very glad we can entrust their care to Robin and VIP Pet Sitters.

Less stressful on both you and your loved furry one.

★★★★☆
4 5 1
Such a better idea than making your pet stay at a kennel. Less stressful on both you and your loved furry one.

I have been very happy with VIP

★★★★★
5 5 1
I have been very happy with VIP. When I went to Canada, I never once worried about my dogs and I ALWAYS worry about my dogs. I have never been so happy to find such wonderful people to care for my pets when I am away.

Beyond our Expectations

★★★★★
5 5 1
We have been completely blown away by the service we have received from VIP. Nancy in the office is amazing, responsive and remembers all the details of our furry babies. Traci is truly a dog whisperer, and only after a few visits has won the hearts of our dogs. Thanks VIP!

Our Reviews Overall rating: ★★★★★ 4.8 based on 48 reviews
5 1

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