As fellow pet parents, we completely understand how challenging it can be to find the perfect pet sitter – someone you can trust wholeheartedly to care for your pet like one of their own. Asking a friend or neighbor for help might seem convenient, but there are actually several potential pitfalls to avoid when going that informal route. That’s why so many pet owners ultimately decide that hiring a professional pet sitting company provides valuable peace of mind. Before booking though, it’s important to do your homework and watch out for these common mistakes..
NOT CHECKING PET SITTER CREDENTIALS
Why It Matters: Look, your pet’s well-being is everything. That’s why a pet sitter’s training and experience really matter. Professional credentials ensure they have the necessary skills to properly care for your best friend. Years in the pet care industry mean they’re better equipped to handle any unexpected situations calmly and effectively.
What to Look For:
- Green Flags: Licensed, bonded, and insured as required by local and State laws; staff with formal training and certifications; years of experience in the industry.
- Red Flags: No proof of insurance or bonding; lack of formal training; minimal or no experience in pet care.
OVERLOOKING REVIEWS AND REFERENCES
Why It Matters: Other pet parents’ experiences can offer invaluable insight into a pet sitter’s consistency and quality of care. Positive reviews across multiple platforms, along with glowing references, are like a dog’s happily wagging tail – clear signs you’re on the right track!
What to Look For:
- Green Flags: Positive reviews on multiple platforms; willingness to provide references; testimonials that highlight reliability and excellent care.
- Red Flags: Negative or no reviews; reluctance to provide references; complaints about poor service or unreliability.
NOT MEETING THE PET SITTER BEFORE YOU LEAVE
Why It Matters: Finding a good sitter is a bit like dating – you’ve got to make sure the chemistry is right! An in-person meeting allows you to see firsthand how the pet sitter interacts with your pet and gauge if they’re a great match. It’s also the perfect time to discuss your pet’s unique quirks and routines in detail.
What to Look For:
- Green Flags: Sitters who are enthusiastic about meeting your pet; thorough discussion of your pet’s needs; clear communication and professionalism.
- Red Flags: Hesitancy to meet beforehand; lack of interest in your pet’s specific needs; lack of interaction with your pet; poor communication skills.
The first meeting is like a first date — it should be all about chemistry and connection!
Robin Perdue, Founder
NOT ASKING ABOUT COMMUNICATION PROTOCOLS
Why It Matters: While you’re away from your pet, regular updates with photos or videos let you breathe easy knowing they are safe, happy and having fun. Clear procedures for reaching the pet sitter, especially in case of emergencies, are required for maintaining trust and transparency.
What to Look For:
- Green Flags: Regular updates with photos or videos; clear procedures for emergency communication; responsive and accessible sitters.
- Red Flags: Infrequent or no updates; unclear emergency protocols; difficulty reaching the sitter.
IGNORING SPECIFIC SERVICE INCLUSIONS
Why It Matters: Understanding the specifics of what is included in the service helps prevent misunderstandings. It ensures that all your pet’s needs will be met. It also clarifies the financial and contractual aspects of the service.
What to Look For:
- Green Flags: Detailed explanations of services; clear and fair payment and cancellation policies; flexibility to accommodate special requests.
- Red Flags: Vague service descriptions; hidden fees or unclear policies; unwillingness to accommodate special needs.
NEGLECTING TO CHECK EMERGENCY PROTOCOLS
Why It Matters: Emergency procedures are critical for your pet’s safety. They ensure the pet sitter can handle medical or other emergencies efficiently. They provide a clear plan of action, reducing panic and confusion. They also demonstrate the sitter’s preparedness and responsibility.
What to Look For:
- Green Flags: Clear emergency protocols; trained in pet first aid; established relationships with local veterinarians.
- Red Flags: No emergency plan; lack of first aid training; vague responses about handling emergencies.
Hope for the best, but plan for the unexpected—because pets are family, and family comes first.
Nancy Green, Director of Client Relations
OVERLOOKING THE IMPORTANCE OF PERSONALIZED PET CARE
Why It Matters: At the end of the day, every pet has their own unique personalities, habits and quirks that make them special. The very best sitters will take the time to get to know your pal and tailor their care accordingly.
What to Look For:
- Green Flags: Willingness to learn about your pet’s habits and preferences; ability to tailor services to your pet’s needs; demonstrable affection and attentiveness to your pet.
- Red Flags: Generic approach to pet care; reluctance to follow specific instructions; lack of engagement with your pet.
FINDING A PROFESSIONAL PET SITTER IN AUSTIN AND DALLAS
We know how much you cherish your pets. That’s why at VIP Pet Services, we’re dedicated to offering the exceptional, personalized care they deserve. We’ll go the extra mile to build a lasting bond with your pet and ensure they feel safe, loved and right at home even when you’re away.
For pet owners in Austin and Dallas, avoid the common mistakes and gain invaluable peace of mind by contacting the VIP Pet Services team today. Give us a call at (512) 275-6701 in Austin or (972) 416-0861 in Dallas, or use our online form to schedule your Meet & Greet! Your pet’s second family awaits.